Spa questions, answered.
Do you need to plug into my home or run a generator?+
No. Our state-of-the-art mobile spa is fully self-contained with its own quiet power, fresh water, and heated water systems — so there's no loud generator and no need to use your electricity or water.
How long does a typical appointment take?+
Most full-service grooms take 1.5 to 2.5 hours depending on breed, size, and coat condition. We work one-on-one with your pet, so there's no waiting in a cage.
What towns do you serve?+
We serve Westbrook, Old Saybrook, Clinton, Madison, Essex, Deep River, Guilford, Killingworth, and surrounding Connecticut shoreline communities. Not sure if we cover your town? Just ask.
Are you certified?+
Yes — we are AKC S.A.F.E. handler certified and Pet First Aid & CPR certified, BBB accredited, and have been voted a Best of the Shoreline and Neighborhood Favorite.
Do you groom cats?+
Yes. We are experienced with cats and offer baths, nail trims, and select grooming services tailored to feline temperament.
Can you handle senior pets, rescues, or pets with special needs?+
Absolutely. We specialize in rescues, seniors, special needs, and pets with temperament concerns. Your pet's safety and comfort are our top priority.
What products do you use?+
We use all-natural, professional-grade shampoos and conditioners selected to match your pet's coat and skin needs.
How do I book an appointment?+
Call (860) 876-4427 or use our contact form. We'll work with you to build a regular schedule so you never have to think about it.